It’s our job to keep the country connected

Can I get superfast broadband?

What’s the quickest way to get my phone or broadband fixed?

Information for customers living in a new build home


Building Britain’s Connected Future

We look after the local access network – the fibres, wires and cables that connect tens of millions of homes and businesses to phone, broadband, data and TV services. We work on behalf of the nation’s communications service providers (the companies that supply your phone/broadband) and it’s our job to keep the country connected.

That’s why we’re currently building a multi-billion pound superfast fibre network. This is transforming Britain’s broadband speeds and over 22 million premises can already access superfast fibre. In fact, our deployment is one of the fastest anywhere in the world.

If you want to know more about Openreach, our role and responsibilities, or what to do if you have a problem with your phone or broadband line, you’ll find the answers on this site.

Or take a look at our video for a quick introduction to Openreach.